Menu
Your Cart

Terms & Conditions

Terms and Conditions – CityTechBD

Welcome to CityTechBD. By using our website or services, you agree to the following terms and conditions. Please read them carefully!


1. Product Information:

  • Product details on our website may not always be fully accurate as they are collected from various sources.

  • We strive to provide up-to-date information but cannot guarantee complete accuracy.

  • Always check product labels and follow instructions before use. CityTechBD


2. Orders and Payment:

  • Orders can be placed online or in-person.

  • New customers must pay an advance delivery charge to confirm their order. Regular customers may not need to pay in advance.

  • Orders are held for 1 day for payment confirmation.

  • Prices and availability may change without notice. CityTechBD


3. Product Availability:

  • Even if a product is temporarily unavailable, we’ll go the extra mile to source it globally within 10–15 days—because your satisfaction matters most to us.

  • Occasionally, delivery might take a bit longer due to global shipping or supplier schedules, but we’re always here to ensure your order gets to you safely. CityTechBD


4. DIY and Technical Products:

  • DIY products requiring machining, programming, soldering, or electronic connections do not have a warranty.

  • Customers are responsible for any damage during use.

  • Incorrect connections or reversed polarity can damage devices. Take all safety precautions. CityTechBD


5. Testing and Inspection:

  • Customers are welcome to inspect or test products at our shop before purchase.

  • Some products may require prior approval for testing. CityTechBD


6. Delivery:

  • Products can be delivered via courier or picked up in-person.

  • For courier delivery, we share your nameaddress, and phone number with the service.

  • Delivery times may vary based on location and availability. CityTechBD


7. Returns and Refunds:

  • DIY and technical products generally cannot be returned or exchanged.

  • Returns for other products may be accepted only if unused, unopened, and in original condition.

  • CityTech BD is not responsible for damages caused by improper use. CityTechBD


8. Intellectual Property:

  • All content, images, and product descriptions belong to CityTech BD

  • Unauthorized use, reproduction, or distribution is prohibited. CityTechBD


9. Limitation of Liability:

  • CityTech BD is not liable for direct or indirect damages from product use or misuse. CityTechBD


10. Privacy:

  • Your personal information is handled according to our Privacy Policy

  • Data is used only for order processing, delivery, and customer support. CityTechBD


11. Governing Law:

  • These Terms are governed by the laws of Bangladesh.

  • Any disputes will be under the jurisdiction of Bangladeshi courts. CityTechBD


12. Changes to Terms:

  • CityTech BD may update these Terms at any time without notice.

  • Continued use of our website or services constitutes acceptance of updated terms. CityTechBD


By using CityTech BD, you confirm that you have read, understood, and agreed to these Terms and Conditions.


Contact Us

If you have any questions about our Terms & Conditions:
Phone/WhatsApp: 01722437801
Email: customerservice@citytechbd.com
Shop Address: Shop No: C-12, Level-02, Ibrahim Electric and Electronics Market, 124 BCC Road, Nawabpur, Dhaka-1203.
Google Map: City Electric & Electronics (CityTech BD)